Paramount Tech in Warsaw plays a crucial role in Paramount`s global engineering organization. We build highly efficient,
advanced systems which are used by millions of users all over the world.
Currently, we are looking for a rock solid Cloud Support and Operations Engineer. This is a systems and application operations position supporting the performance and availability of the multiplatform web applications and associated cloud application infrastructure. The ideal candidate will have experience supporting AWS based application stacks with strong experience in AWS SysOps and SRE
Job ID: CSOE
Location: Warsaw
Job type: Full time, regular
Responsibilities:
Monitor network, server and web applications to ensure high availability
Open, update and close trouble tickets with detailed information relating to trouble reported
Develop and maintain a working knowledge of a wide range of applications and systems
Own production operational issues for products by issuing initial response, data gathering/diagnosis, tracking, and resolution where possible
Perform the role of Incident Manager during Application Outages
Assist Development and Infrastructure Groups with scheduled and emergency change management tasks
Administer Paramount’s CDN configurations to ensure optimal caching and traffic offload
Administer Paramount’s public DNS Infrastructure and day to day record management
Routine change request work for Paramount’s AWS Infrastructure using CloudFormation
Debug web application, iOS, Android, Roku, AppleTV, FireTV content issues
Debug HLS video streaming related issues
Skillset to automate and script day to day work
Your profile:
Experience supporting Linux/Unix based cloud environments and web applications
IT operational experience supporting robust e-commerce or Online Businesses in a 24x7 production environment
Experience with working on Puppet or Chef system design and module development
Strong understanding of internet protocols (e.g. HTTP, FTP, IMAP, POP, SMTP, DNS)
Excellent oral & written communication skills
Very good English
We offer:
Challenging projects targeting large international communities, using modern development and deployment technologies
An Agile and growing team of software engineers creating products accessible everywhere
Great benefits package: private health care, fitness card, and lots of team building events
Competitive salary tailored to your skills and experience and plenty of opportunities for personal and career development
Brand new office located in the strict city center (2 mins walk from Metro Politechnika) with cool fun zones
Last, but not least, we do great stuff for the global brands, such as Comedy Central, MTV, CBS, Nickelodeon, Showtime and Paramount!