Viacom.Tech in Warsaw plays a crucial role in Viacom`s global engineering organization. We build highly efficient,
advanced systems which are used by millions of users all over the world. Currently, we are looking for a rock solid
Cloud Support and Operations Engineer. This is a systems and application operations position supporting the performance and availability of the multiplatform web applications and associated cloud application infrastructure. The ideal candidate will have experience supporting AWS based application stacks with strong experience in AWS SysOps and SRE
Job ID: CSOE
Job type: Full time, regular
Monitor network, server and web applications to ensure high availability
Open, update and close trouble tickets with detailed information relating to trouble reported
Develop and maintain a working knowledge of a wide range of applications and systems
Own production operational issues for products by issuing initial response, data gathering/diagnosis, tracking, and resolution where possible
Perform the role of Incident Manager during Application Outages
Assist Development and Infrastructure Groups with scheduled and emergency change management tasks
Administer Viacom’s CDN configurations to ensure optimal caching and traffic offload
Administer Viacom’s public DNS Infrastructure and day to day record management
Routine change request work for Viacom’s AWS Infrastructure using CloudFormation
Debug web application, iOS, Android, Roku, AppleTV, FireTV content issues
Debug HLS video streaming related issues
Skillset to automate and script day to day work
Experience supporting Linux/Unix based cloud environments and web applications
IT operational experience supporting robust e-commerce or Online Businesses in a 24x7 production environment
Experience with working on Puppet or Chef system design and module development
Strong understanding of internet protocols (e.g. HTTP, FTP, IMAP, POP, SMTP, DNS)
Excellent oral & written communication skills
Very good English
Challenging projects targeting large international communities, using modern development and deployment technologies
An Agile and growing team of software engineers creating products accessible everywhere
Great benefits package: private health care, fitness card, and lots of team building events
Competitive salary tailored to your skills and experience and plenty of opportunities for personal and career development
Brand new office located in the strict city center (2 mins walk from Metro Politechnika) with cool fun zones
Last, but not least, we do great stuff for the global brands, such as Comedy Central, MTV, Nickelodeon, and Paramount!
If you are interested in this role please send us your CV to
If you have any questions please don't hesitate to contact us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race,
religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
We kindly inform you that we will contact only some candidates.
Dear Applicant! Please keep in mind that your job application may contain your personal data such as, for example: name, surname, contact details (e-mail, mobile phone), education, professional experience etc.
Your response to this job advertisement and providing us with your job application (CV/ Cover letter) shall mean that you agree to the processing of your personal data included therein, for purposes of conducting the recruitment process related to the job position you are applying for.
You have a right to withdraw the consent any time what will not affect the lawfulness of processing made on basis of the consent prior to its withdrawal.
Keep in mind that providing us with information regarding your professional qualifications, obtained certificates or trainings/ courses you had may increase your chance in the recruitment process. This is only you, however, who decides what data to provide us with.
Important notice regarding your personal data – please read!
1. Who is the data controller of your personal data?
The controller of your personal data, as well as entity whom you provide your job application with, is VIMN Poland sp. z o.o. with its registered office at Mokotowska 19, 00-560 Warsaw, e-mail: firstname.lastname@example.org / email@example.com, hereinafter referred to as: „VIMN”.
2. What is the purpose of processing of your personal data?
VIMN shall process your personal data for purposes of the performance of recruitment process related to the job position you are applying for.
3. What is the legal basis of the processing?
Your personal data included in the job application you provided us with shall be processed on basis of a consent you gave us by responding to this job advertisement (i.e. article 6 section 1 a of the GDPR*). This is you who decides what personal data to disclose. If we decide to invite you to the next level of the recruitment process, as well as if we decide to offer you the job position, and that will meet your interest, we will be processing your personal data in order to take steps prior to the conclusion of the contract (legal basis: article 6 section 1 b of the GDPR).
4. Who will have access to your personal data?
According to the binding provisions of Law, we are authorized to share your personal data with entities that process them on our behalf and in our name, such as: the owner of the internet platform via which you are applying to us, as well as the service provider of the server where we host our e-mail box by which we may contact you during the recruitment process. Additionally, access to your personal data shall have all the persons that are engaged in the recruitment process we are conducting now (i.e. our employees and/or subcontractors). Bearing in mind that we are a part of an international capital group Viacom Inc., an access to your personal data may also have other entities belonging to the group, including also the companies localized in the United States of America (USA) which (i.e. the entities) belong to the Privacy Shield and ensure an adequate level of protection of your personal data.
5. How long we shall keep your personal data?
Your personal data will be kept and processed for the period necessary to conduct the recruitment process you are taking part in, unless you withdraw your consent to the processing of your data before the recruitment process is finished. In such a circumstance, we will erase your data and shall stop their processing earlier.
6. The rights you have in connection to your personal data being processed
You have a right to request from VIMN: (i) an access to your personal data, (ii) their rectification, (iii) erasure or (iv) restriction of processing or (v) to object to the processing, as well as (vi) the right to data portability. In order to notify us of the above please contact us at: firstname.lastname@example.org
7. You can withdraw your consent to the processing of your personal data
As we will be processing your personal data on basis of the consent you granted to us, you can withdraw it any time what will not affect the lawfulness of the processing we made on basis of the consent prior to its withdrawal. In order to withdraw the consent, please reach us at: email@example.com
8. Lodging a complaint to the Supervisory Authority
You have the right to lodge a complaint to the supervisory authority which is the President of the Office for the Protection of Personal Data (“Prezes Urzędu Ochrony Danych Osobowych”, formerly: “Generalny Inspektor Ochrony Danych osobowych”).
9. Providing us with your personal data is voluntary
Please, remember that providing us with your personal data is voluntary, same as voluntary is your take part in the recruitment process we are conducting now. Providing us with your data is, however, necessary for us to include your application in the recruitment process.
10. Automated decision-making, including profiling
Your personal data shall not be subject to an automated decision making process, nor profiling.
*What does the „GDPR” mean?
GDPR is an abbreviation from the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.